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Discover How To Make The Most Of IQOS CLUB

There Are Many Ways To Earn Points!

Recommend IQOS to adult smoker friend
60 points
Purchase an additional IQOS device (IQOS 2.4P)
50 points
Purchase an additional IQOS device (IQOS 3 DUO)
70  points
Purchase an IQOS accessory
30 points
Visit an IQOS store
5 points
Turnover over RSD 3.000 made for one transactional activity at IQOS zone or with sales representative
5 points
*limited at 3 purchase interactions per month excluding IQOS device purchase

There Are Many Ways To Earn Points!

Recommend IQOS To Adult Smoker Friends

Get points whenever your referred adult smoker friend purchases an IQOS device.
Learn more

Discover All IQOS CLUB Benefits

SILVER
0 - 149
GOLD
150 - 299
PLATINUM
300 +

IQOS CARE PLUS

Feel looked after with international assistance, accidental damage coverage and guidance from your IQOS Care Team Agent.

FREE DELIVERY FOR ONLINE ORDERS

IQOS DEVICE TRADE-IN

Trade your old IQOS and get a new one at a preferential price.
4000 RSD
3000 RSD
1000 RSD

PARTNERS' OFFERS

Get the best of our partnership offers.

BIRTHDAY VOUCHER

IQOS wishes you a Happy Birthday and gives you a voucher for your special day.
Voucher of 1000 RSD
Voucher of 2000 RSD

CLUB MEMBERS ONLY EVENTS

Get the chance to enjoy the best events for free.

EXCLUSIVE IQOS COLLECTION

Get the possibility to buy IQOS limited edition products.

FIRST TO KNOW AND TO BUY

Be the first to know all IQOS news. Get the possibility to buy new IQOS products before others.

IQOS ANNIVERSARY POINTS

One of the ways to thank you for your membership spent in the IQOS CLUB community.
SILVER
0 - 149
GOLD
150 - 299
PLATINUM
300 +

IQOS CARE PLUS

Feel looked after with international assistance, accidental damage coverage and guidance from your IQOS Care Team Agent.

FREE DELIVERY FOR ONLINE ORDERS

IQOS DEVICE TRADE-IN

Trade your old IQOS and get a new one at a preferential price.
4000 RSD

PARTNERS' OFFERS

Get the best of our partnership offers.

BIRTHDAY VOUCHER

IQOS wishes you a Happy Birthday and gives you a voucher for your special day.

CLUB MEMBERS ONLY EVENTS

Get the chance to enjoy the best events for free.

EXCLUSIVE IQOS COLLECTION

Get the possibility to buy IQOS limited edition products.

FIRST TO KNOW AND TO BUY

Be the first to know all IQOS news. Get the possibility to buy new IQOS products before others.

IQOS ANNIVERSARY POINTS

One of the ways to thank you for your membership spent in the IQOS CLUB community.

FAQ

IQOS CLUB is a free of charge status-based loyalty program.
IQOS adult users can join IQOS CLUB and collect points in order to access benefits.
IQOS CLUB has three (3) main statuses – Silver, Gold and Platinum. Each status grants access to a specific set of benefits. Silver benefits are accessible to all IQOS CLUB members, Gold benefits are accessible to IQOS CLUB members with at least [150] points and Platinum benefits are accessible to IQOS CLUB members with at least [300] points.
IQOS users aged 18 years old and above registered in our IQOS database, are eligible for membership of IQOS CLUB in the country of their main residence.
IQOS CLUB membership is only open to living persons that have registered at least one IQOS device.
Each status has its own points’ threshold and entitles you to a specific set of benefits. All benefits are listed on the IQOS CLUB benefits page, see here.
IQOS CLUB has three (3) main statuses – Silver, Gold and Platinum. Each status grants access to a specific set of benefits. Silver benefits are accessible to all IQOS CLUB members, Gold benefits are accessible to IQOS CLUB Members with at least [150] points and Platinum benefits are accessible to IQOS CLUB Members with at least [300] points.
To advance to the next status level, you must collect points by completing pre-defined activities during a status period. A status period corresponds to a calendar year from 1 January to 31 December provided that for the first year of membership this period is extended until the end of the following calendar year.
Status points are collected during a status period. A Status period corresponds to a calendar year from 1 January to 31 December provided that for the first year of membership this period is extended until the end of the following calendar year. When the status period is over, a new one starts and all status points are set to zero (0).
If you decide you no longer want to be part of IQOS CLUB, you may cancel your membership at any time by contacting IQOS Customer Care Call Center (email: contact.rs@iqos.com; phone: 0800 800 808).