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IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.

IQOS COACH

IQOS INTERNATIONAL ASSISTANCE

ACCIDENTAL COVERAGE

First to know

Be the first to know about IQOS customer support.

Be the first to know about IQOS customer support.

Care offers

IQOS CARE PLUS gives you access to offers that help you take better care of your device.

IQOS CARE PLUS gives you access to offers that help you take better care of your device.

Rapid replacement

A quick replacement of your IQOS to ensure that you can always enjoy IQOS moments.

A quick replacement of your IQOS to ensure that you can always enjoy IQOS moments.

Looking for some support?

Help is not far away. Visit our support section to learn how to use, charge, and clean your IQOS, and find useful tips. We also have troubleshooting advice for common issues.

IQOS SUPPORT
Still have questions about IQOS? We are here to help you across multiple channels