
First steps with IQOS 3 DUO
Using IQOS 3 DUO is easy. Learn how to use, clean, and charge your IQOS 3 DUO, and find quick tips.
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IQOS CARE PLUS
IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience
DISCOVER MOREFrequently Asked Questions about IQOS

viber
Get in touch with IQOS CARE TEAM on Viber. We will respond in within minutes. Available from Monday to Saturday (09:00h - 21:00h) and on Sunday (10:00h - 18:00h).

Call
Want to speak to one of our IQOS CARE agents? No problem, call us at 0800800808, free of charge. Available from Monday to Saturday (09:00h - 21:00h) and on Sunday (10:00h - 18:00h).

E-mail
Send us your query and we will respond within 24 hours.

FAQ
Find the answer on the frequently asked questions.

Facebook
Talk to one of our IQOS CARE TEAM agents on Facebook. We will respond within minutes. Available from Monday to Saturday (09:00h - 21:00h) and on Sunday (10:00h - 18:00h).