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Welcome to IQOS Care

Find a solution

Find a solution

We are here to help solve problems you are having with your IQOS.

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First steps with IQOS 3 DUO

First steps with IQOS 3 DUO

Using IQOS 3 DUO is easy. Learn how to use, clean, and charge your IQOS 3 DUO, and find quick tips.

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IQOS CARE PLUS

IQOS CARE PLUS

IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience

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Still have questions about IQOS? We are here to help you across multiple channels