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Welcome to IQOS Care

Find a solution

Find a solution

We are here to help solve problems you are having with your IQOS 3.

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First steps with IQOS 3

First steps with IQOS 3

Using IQOS 3 is easy. Learn how to use, clean, and charge your IQOS 3, and find quick tips.

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IQOS CARE PLUS

IQOS CARE PLUS

IQOS CARE PLUS is a service package for you to enjoy tailored support with wide coverage of other additional benefits.

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Still have questions about IQOS? We are here to help you across multiple channels