You can order a maximum of two IQOS devices within a 12-month period.
You gain access to IQOS CLUB immediately after purchasing your first IQOS device. As an IQOS CLUB member, you can enjoy exclusive benefits, personalized rewards, and unique experiences.
Yes, delivery is completely free, and you can expect your order to arrive within up to 3 business days.
Express delivery is available through Glovo and WOLT and may be charged up to RSD 139.99 if your address falls outside the free delivery zone. It is available in Belgrade, Novi Sad, Niš, Kragujevac, Subotica, Sombor, Pančevo, Čačak, Jagodina, Vranje, Zrenjanin, and Kruševac. If your address is not eligible for express delivery, your order will automatically be redirected to the standard free delivery service, which arrives within up to 3 business days. Express delivery is available every day from 10:00 AM to 10:00 PM. Orders placed after 10:00 PM will be delivered the following day after 10:00 AM.
You can pay for your order either by cash on delivery (in cash or with a contactless payment card upon delivery via Dexpress courier service) or online using a payment card.
Yes, registration is required for online purchase.
You can track your order status and delivery updates through the email notifications you receive.
If you would like to modify or cancel your order, please contact our Customer Care team at 0800 800 808.
If you have a promo code or voucher, you can enter and redeem it during checkout in the designated Code field.
Our devices are intended for personal use only and can only be delivered to an adult who placed the order, upon verification of identity with a valid ID card.
This product is not risk-free and delivers nicotine, which is addictive. For adult use only.
