IQOS care team

March 17 2020

IQOS Care team is here with you!

As we face this difficult situation that has affected the lives of all of us, we need to change many of our usual habits and activities. Due to these extraordinary circumstances, IQOS outlets in shopping malls are temporarily closed, while others will work part-time. Please check their status here before any visit https://rs.iqos.com/en/stores

In case you need support or have any questions regarding your IQOS device, you can easily find us:

• Free call 0800 800 808

• Live chat on our Website

• Viber chat  https://iqos.buzz/2RmtOt6 

• E-mail  [email protected]

How to clean your device?

The exterior of the charger, retainer and accessory can be wiped off with a handkerchief soaked in a solution of alcohol (62-71% isopropyl or ethanol). Discard the handkerchief after use. In addition, use original IQOS cleaning sticks to thoroughly clean the blade as well as the inside of the blade holder.


Your IQOS Care team

IQOS and coffee

October 9 2019

Collection of leather accessories

Be trendy with selected IQOS accessories made of genuine Italian leather.

Special offer with 1.000 RSD discount.

If you are stylish and search for elegant and modern look for your IQOS, we suggest that you take a look at our collection of leather accessories.

The beginning of the fall is time to make your IQOS and your personal style more trendy. Use the opportunity to combine your outfit with warm and always attractive colors of leather accessories.

With leather folio Medium available in 4 colors you can make your IQOS device look fresh and new. If you are energetic person, then red color is the right choice for you, and for those who enjoy in nature and fall colors green can be one of the options. Cream color can be easily combined with your outfit, and for the ones who admire classic style we recommend  accessories in black.

Leather folio S is suitable option for those who like to keep everything together in a stylish way. This folio comes in 2 colors: brown and grey. It helps you to protect your device, while it’s smart design makes it easy to charge and use your device while in the folio. Beside this, we recommend you to take a look into leather pouch available in black and grey color, designed with consumer in mind.

If you are dynamic person, always on the move and constantly searching for new solutions, we can offer leather clip available in 5 colors. Burgundy, being inspired with special tone of vine color from the French region, is the color of this autumn. Leather clip in this color is a perfect match for warm tones, as well as for classic ones such as black and white, while combining it with pastel colors gives a touch of modern elegance to your device. Beside this color, there are also black, white, brown and green in the portfolio.

Choose some of the leather accessories for 2.4 and 2.4P devices now with 1.000 RSD discount. This offer is available from 7th to 31st October, or while the stocks last.

IQOS ljubičasta boja

September 20 2019

Purple color is the color of the fall

New colors from IQOS accessories collection.
Fall doesn’t need to be gloomy. Cheer yourself up with the most popular colors of this season.In variety of combinations that can help you make your IQOS look special, we recommend that you take a look at our offer of IQOS caps and doors in purple color.

Purple color combines calm stability of blue and fierce energy of red. Besides it fits perfectly to any device, this color, which is often associated with royalty, symbolizes pride, creativity and ambition. Also, this color is rare to find in nature, which makes it delicate and precious. Don’t be shy to emphasize your uniqueness and elegance with some of the purple accessories from our offer.

Using only two steps you can easily change the look of your 3.0 device. To customize your Door Cover, pull off the shiny part to detach it from the Pocket Charger. It can be put back into place using two internal magnets.

For the 2.4P and 3.0 Multi users we suggest that you use purple colored caps to complete your romantic and elegant look. Discover more at our zones.

Letnja promocija IQOS

June 27 2019

Stilizuj ovo leto

Style this summer.

New IQOS Summer Collection of accessories for 2019.

The weather is warming up, and that means being outdoors and being active. So, some extra protection for IQOS devices can come in handy, especially when they add a colorful splash to summer wardrobes of our consumers. A new line-up of accessories for IQOS 3 and IQOS 3 Multi gives IQOS a personal touch and keeps them wrapped in stylish portability.

Slide on some customized protection for IQOS 3 with six new silicone sleeves. Made of silicone, they're available in shades of dark pewter, marine, scarlet, teal green, cloud and coral.

​Are you used to visiting new places with a camera slung over your shoulder? Then you know that a blue sky is good news. It means you wll have great snapshots. You’ve learned to love Cloud blue, which makes it the perfect color for your IQOS accessories.


Is Summer a season of endless parties for you? A time when warm nights become bright mornings while you are enjoying the night, dressed to impress? Then you are the right fit for our vibrant Scarlet accessories range. This shade of red is a statement of glamorous, fearless and fun-loving


If you are a free spirit with a love of the green outdoors, picturing the perfect summer’s day in the park with friends, surrounded by the emerald grass and a clear sky, then your summer color is Teal Green - a bright yet calm blend of emerald and blue


Would your friends describe you as relaxed and laid-back? Do you happily inhabit both the tech world and the music sphere? Then your IQOS will look best in Dark pewter. Chilled out but not chilly, unique but approachable, subtle and understated color suits you


If you are comfortable with luxury and plan most of your summer holidays in sophisticated locations where they serve luxurious cocktails, perfect for pull side sipping, then you summer color is Coral. Your IQOS will look as good in it as you do in your latest sunglasses.

Do you spend your working days in an office, but at the same time value your individuality? Then it’s time to opt out of black and grey, and choose Marine - an elegant color that express itself without feeling the need to shout


​Keeping It All Together with IQOS 3 Fabric Folio

The new IQOS 3 Folio makes keeping IQOS essentials in one place easier. Available in indigo and red color, developed with convenience and accessibility in mind for our consumers, they can hold an IQOS 3 device and accessories.



Keeping all at hand with the IQOS 3  Fabric Sleeve. Designed to provide convenience in a compact format, they’re also available in three different colors: grey, indigo and red.

Novi aksesoari limitirana serija

October 31 2018

The new accessories just arrived!

Elevate your IQOS moment with our range of limited edition accessories. Available in bigger shopping malls, while stocks last.




New Leather folio collection, in  4 colors. Elegant and practical solution to carry an additional holder together with your IQOS set.



For the users on the go who desire a simple and compact solution, the IQOS Leather Clip is the perfect accessory.


Choose your color & make your IQOS unique.


IQOS Valentines day

February 5 2019

Valentine’s day is coming.

Valentine’s day is coming.
We have prepared special discounts on selected accessories.



If you buy one of the IQOS models, 2.4P, 3.0 or Multi, you can get up to 40% discount on selected accessories.
If you decide to buy selected accessories only, you can get up to 30% discount. 



The offer is valid from February 8th to February 14th, or while the stocks last.
Make the IQOS moment unique for you and your dear ones. Available in bigger shopping malls and better supplied IQOS zones in Serbia.





November 21 2018

New IQOS 3 is here. Your best IQOS ever.

We present you new IQOS 3 & IQOS 3 MULTI, new generation of IQOS tobacco heating system. 
IQOS 3, device of a modern design  with elegantly constructed edges for more natural in-hand feel. Mechanical buttons have been repositioned for greater intuitive access. 
We designed the IQOS 3 MULTI with you in mind, because we know life can get busy. Once this heated tobacco system is fully charged, enjoy 10 back-to-back, uninterrupted tobacco moments.




IQOS 3 & MULTI accessories. Designed for you.
IQOS has many customization options that enable you to express yourself, through the selection of accessories.




New IQOS 3 & IQOS 3 MULTI available in 7 locations from 03.12.2018 in Belgrade (shopping centers: Delta City, Ušće, Rajićeva, Mercator, Big Fashion, Stadion and Kafeterija Kralja Petra) and through our web site. 




Order now