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CUSTOMER CARE

If you have any questions or issues with your IQOS device you can contact our customer care center. You can contact us through following channels:

IQOS Viber

Get in touch with IQOS CARE TEAM on Viber

We will respond in within minutes

Available from Monday to Saturday (9-21h) and on Sunday (10-18h)

IQOS Phone Support

Want to speak to one of our IQOS CARE agents? No problem, call us at 0800800808, free of charge.

Available from Monday to Saturday (9-21h) and on Sunday (10-18h)