Test IQOS 15 days for free.

30/01/2023

Virtual Store - Agents online

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With fast delivery up to 90 minutes

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Agents live - world of benefits a click away from you

With every IQOS Virtual Store visit you can find the best choice for you.

Talk to agent
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Order devices and other products

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Get 90-minute delivery in all the major cities

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Discover special offers

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See device live and find out how to use it

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Get support

How to visit Virtual Store and talk to agents?

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Click on Virtual Store icone in the right corner.

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If you would like us to call you on the phone, enter your phone number.

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If you would like us to call you online within the chat, turn your microphone on, and wait for the call.

We respect your privacy. During the call, you will see the agent and the store but the agent can't see you.

If all are agents are unavailable at the moment, they will get back to you as soon as possible.

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Sanja, 27

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Mirjana, 29

Meet our agents

Our agents are always ready to help you and show you the IQOS world. It's the right time to meet them.

They liked our IQOS Virtual Store

Read about our visitor experience.

Satisfied with the device, professionalism and human relations of the staff. Best regards!

It's great :) I got the information I needed, it's very innovative and interactive. Very nice!

I've been using it for 4 years and I'm very satisfied.

This product is not risk-free and delivers nicotine, which is addictive. For adult use only.

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More to discover with myIQOS​
Care you can count on.

Privileges to inspire you.​
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Care you can count on
Access our personal coaches for support on how to get the best use from your IQOS. ​
Loyalty rewards
Earn points for member offers, device upgrades and exciting benefits.
Peace of mind
Accidental damage cover, rapid replacement and international assistance.
This product is not risk-free and delivers nicotine, which is addictive. For adult use only.​