In order to improve your user experience, we present a new "Click & Collect" service. This ordering option is available to all users and allows you to select and order the products online, and then pick up them at the IQOS point of sale that suits you best.

The process of ordering and pick up products via the "Click & Collect" service takes place in a few simple steps.

        Find the product from our catalog that you want to order

         Choose an IQOS store at a location that suits you

       Wait for the order confirmation to arrive in your email

        Pick up the order at the IQOS point of sale

You can expect an email notification that your order is ready within 24 hours. Your order will be waiting for you at the selected IQOS location for the next three days.

See the complete catalog of IQOS products and order your product online.

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Enrich your living space and IQOS collection
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More to discover with myIQOS​
Care you can count on.

Privileges to inspire you.​
Care you can count on
Access our personal coaches for support on how to get the best use from your IQOS. ​
Loyalty rewards
Earn points for member offers, device upgrades and exciting benefits.
Peace of mind
Accidental damage cover, rapid replacement and international assistance.
This product is not risk-free and delivers nicotine, which is addictive. For adult use only.​