How to Clean IQOS or lil SOLID Device?

Once you've completely switched to a better choice than continuing to smoke cigarettes and decided on IQOS 3 DUO, IQOS ORIGINALS DUO or the simple and practical lil SOLID device, it's important to keep it clean so that your experience is always optimal and consistent.

Visit the IQOS zone and your device will be like new

The IQOS zone is the ideal place where you can find out everything you are interested in regarding your device. So visit us in the coming period, where we will clean your IQOS device, show an example of how to properly clean and maintain it, and as a gift, you will also receive free cleaning sticks *.

*The offer is valid at IQOS ZONES from 11.11. while supplies last.

In order to improve your IQOS experience even more, and make your collection big enough to always match your device with your style, we present a special offer for the purchase of new IQOS caps with a 50% discount.


You will have the best experience with our devices if you clean it every day or after 20 uses, and only when the device has completely cooled down.

When cleaning your IQOS device:

1. Wait for the blade to cool down (minimum 30 seconds after the last consumption). Remove the cap, then insert the cleaner straight down.

2. With light turns without pressure, move the cleaner 2-3 times back and forth (by no means a full circle). Take the cleaner straight up.

3. If your cleaner has a second side, align it with the position of the heater blade (so that the lines of the holder and the cleaner are aligned), insert carefully and move to the side, from left to right to remove debris around the blade.

4. Wipe the inner edges of the holder with a cleaning stick. After that, clean the cap as well.


Your experience will be better and even more complete if you also use the original IQOS sticks for cleaning the device.

If you use lil SOLID follow these simple steps and clean your device:

1. Remove the cover from the device.

2. Insert the double wiper and spin it.

3. After cleaning with the double cleaner, start the automatic cleaning of the heater.


Your IQOS team

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More to discover with myIQOS​
Care you can count on.

Privileges to inspire you.​
Care you can count on
Access our personal coaches for support on how to get the best use from your IQOS. ​
Loyalty rewards
Earn points for member offers, device upgrades and exciting benefits.
Peace of mind
Accidental damage cover, rapid replacement and international assistance.
This product is not risk-free and delivers nicotine, which is addictive. For adult use only.​