ORDERS AND COMMERCIAL INFORMATION

Support FAQ ORDERS AND COMMERCIAL INFORMATION
Support FAQ ORDERS AND COMMERCIAL INFORMATION
We want you to have a great IQOS experience at all times. In order to make that as easy as possible, we’ve upgraded our standard shipping to free shipping within 3 working days, for all online purchases.
We’ve extended the free lending period of our device to 15 days, so you don’t have to worry about leaving home to return it. We will reach out and let you know when you should return the borrowed device, or purchase it, if you decide to.
With every purchase, you’ll get a package of free IQOS cleaning sticks* which are soaked in a special alcohol-based solution. Use IQOS cleaning sticsks to clean the inside area of the holder surrounding the blade and the cap. *Offer not valid for prior purchases. Offer valid while supplies last.
This product is not risk-free and delivers nicotine, which is addictive. For adult use only.​