SERVICE AND SUPPORT

Our agents are here for you, you can easily contact us:

- Free call 0800800808
- Facebook IQOS Srbija
- Live chat on our web site
- E-mail contact.rs@iqos.com
- Viber https://iqos.buzz/2RmtOt6 

Opening hours:
Monday - Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00

Yes, IQOS stores are open, check the nearest store in the section Find a store.
Wipe the outside of the charger, holder and associated accessories with a wipe containing 62-71% ethanol. Dispose the used wipes in the bin. Next, thoroughly clean the inside area of the holder surrounding the blade and the whole cap with the dedicated IQOS Cleaning sticks, which are already soaked in a special alcohol-based solution.
To join, you must be a registered IQOS user.
Please contact Customer Care or visit our IQOS zones. E-MAIL Send us a message at: contact.rs@iqos.com PHONE 0800 800 808 Monday - Saturday: 09:00 - 21:00 Sunday: 10:00 - 18:00
Sure, visit your nearest IQOS zone for more information.
Some of our registered users might be invited to participate in regular surveys. These surveys are ran by a research company, and if you have any questions or issues, easiest way to get support is to contact directly that company via email iqosrs@iopinionforum.com
This product is not risk-free and delivers nicotine, which is addictive. For adult use only.​