Redeem, Combine and Troubleshoot IQOS Vouchers

You can redeem your coupon in the IQOS Online Shop. In order to enter your coupon code in the shopping basket, you need to be logged in to your IQOS user profile. As soon as you have placed a product in the shopping basket, you can then enter the coupon code using the “enter coupon code” field and confirm with “OK”. The purchase sum will automatically be reduced by the coupon’s value. Use "continue to checkout" to proceed to payment.

Please note that coupons cannot be combined. To perform the final purchase and redeem your coupon code, you need to register and login on IQOS.com.

Unfortunately, it is not possible to combine multiple coupons. However, it is possible to redeem coupon codes such as the IQOS Friends Code during special promotional periods.

You’d like to delete an IQOS Coupon that has already been entered? Then click on the "remove" in the overview before performing payment. IQOS coupons usually have a limited period of validity and can only be redeemed for one product in the shopping basket.

In case you want to remove an IQOS Friends/Referral Code, you first need to delete the entire shopping basket. 

If you have questions, please contact our IQOS Live Chat or call 0800 800 808.

Please note that a coupon code can only be used one time and needs to be redeemed within a limited period of time. The period of validity cannot be extended. 

If you are experiencing problems with your coupon code, then please contact the IQOS Live Chat or call 0800 800 808.

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