ProtectPLUS™ System hosts a number of technological improvements: - robust outer shell improves shock resistance of the device - new side door opening tested to guarantee reliable performance - new technology provides longer battery life - heating chamber of your Holder has been redesigned for improved reliability

IQOS 3 vibrations are activated in the following situations:

- At the start of heating (once you press the Button to start)

- When the experience is nearly complete (30 seconds prior to the end)

Learn more: How to use IQOS 3.

You can easily reset your IQOS 3 device by pressing and holding the Pocket Charger Button for 10 seconds and then releasing. Battery Status light will fade in, blink twice, and then progressively fade in to confirm a reset.

Learn more: Trobleshooting IQOS 3.

You can use the IQOS AC Power Adaptor from the previous device versions. However, IQOS 3 USB cable hosts a USB-C port, which is different from the previous versions.
The IQOS 3 device does not require a full charge to work. If the IQOS 3 Pocket Charger is fully charged you may use the Holder up to 20 times.
It takes approximately 120 minutes to fully charge the IQOS 3 Pocket Charger from an electrical outlet. Only charge IQOS 3 devices using supplied AC Power Adaptor and USB cable.
You can easily check the charge level by following these simple steps: 1. Press Pocket Charger Button for 1 second (short press) 2. The Battery Status lights will turn on and indicate the level of charge
IQOS 3 is designed to work in a range of temperatures between 0℃ and 50℃.
Any white light indicates that the device performs various operations, like charging, re-initialization, ready to use, fully charged, etc. Red blinking light can occur on: • Only Bottom Charger Light indicator: the device is the outside operating temperature (0 - 50°C). -> Wait until the device is within temperature limits. • Holder status light: Holder malfunction -> Please, perform a reset of the IQOS device. Still no luck? Please contact Customer Care: By phone: 0800 800 808 By email:
No, the new IQOS 3 Pocket Charger is not compatible with the previous versions. If you insert the 2.4/2.4 PLUS Holder into the IQOS 3 Pocket Charger, the Holder will not charge because of the different size. The IQOS 3 Holder cannot be inserted into 2.4/2.4 PLUS Pocket Charger because of the different size.
This product is not risk-free and delivers nicotine, which is addictive. For adult use only.​