Register Your IQOS Device Guide

In case you purchased your device on IQOS.com, your device will be automatically registered.

If you purchased your device at one of our distributors, you can register yourself and your device as a new customer with the IQOS database on IQOS profile.

Please use the same e-mail address for registration that you used when you made the purchase.

Registration only takes a few minutes. Simply visit your registration page and follow the step-by-step instructions (please have your IQOS device number and mobile phone number ready)

If you’ve already registered your device, you can find the device number online in your IQOS profile.

Alternatively, the device number can be found on the bottom of the original packaging for your IQOS device as well as on the invoice.

You can register more devices in your IQOS user profile. In your profile, go to "My devices" and click on "Add device".

• How to order your IQOS

• Track your IQOS order

• Contact IQOS service and support